DIA alerts Kiwi players to avoid offshore casinos

The Department of Internal Affairs (DIA) has issued a warning to New Zealand players regarding the risks associated with offshore operators like Lucky Ones Casino. This casino has gained attention in New Zealand due to its substantial C$20,000 welcome bonus. The DIA stresses the importance of choosing casinos licensed in New Zealand to ensure player protections and reduce financial risks. According to the Squawka review, while Lucky Ones offers attractive bonuses, it also presents hidden dangers due to its Curacao license, which lacks the stringent regulations found in New Zealand.

Lucky Ones Casino entered the online market in 2024, appealing to Kiwi players with its alluring offers. However, its Curacao license means it does not adhere to the strict regulations and consumer protections typical of licensed operators in New Zealand. The DIA has been actively monitoring unlicensed operators, issuing warnings to protect Kiwi players from potential fraud and financial loss. In 2025, the DIA took similar actions against other Curacao operators, demonstrating their commitment to safeguarding New Zealand players from the risks associated with unlicensed online gambling.

A DIA spokesperson stated on 16 June: "We advise against using operators like Lucky Ones Casino. Although the bonuses are enticing, they lack the regulatory oversight and player protection measures that New Zealand-licensed operators provide."

Implications for Kiwi Casino Players

For New Zealand players, the advice is clear: avoid casinos like Lucky Ones that operate outside New Zealand jurisdiction. While the C$20,000 bonus may be tempting, it carries significant risks. Offshore casinos often have less transparent terms, weaker dispute resolution, and limited payment options that may not align with local banking systems. Prioritising safety is crucial. Stick to DIA-licensed operators such as Bet365, William Hill, Sky Vegas, or Ladbrokes, which offer solid consumer protections and reliable payment processing.

Contextualising Offshore Risks

This warning is part of ongoing efforts to crack down on unlicensed operators. Although NZ$273,000 might seem significant, in the regulatory landscape of 2026, these fines rank as the fourth largest this year. Previous cases have consistently shown patterns of player complaints and financial issues with offshore casinos. An audit conducted in May 2026 documented five instances of offshore operator insolvency over the past 24 months, with none returning more than partial customer balances.

For further details on secure gaming, explore our best DIA-licensed casinos guide, which lists trusted and regulated options that prioritise player safety and peace of mind.